Frequently Asked Questions (FAQ)

If you need help or you think you found a bug, please take also a look at the GitHub issue page. If you did not found a solution for your problem, do not hesitate to open a new issue with the corresponding label (e.g. help wanted, bug, …).

Please take also a look at Contribute.

Unexpected disconnects


Check the anti-flood settings of your TS3 server. Per default, the server limits the number of queries a host can send per minute. Take a look at the TS3 query manual to get to know how you can increase this limit or simply add the host, you are running the Python script from, to the query whitelist of your TS3 server:

$ # In your TS3 server folder:
$ echo "" >> query_ip_whitelist.txt


The ts3 server closes idle connections after 10 minutes automatically. You can use the send_keepalive() to sent an empty query to the server and thus avoid automatic disconnect. Make sure to call it at least once in 10 minutes.